RPA Services for Major Property and Casualty Insurance

Business Problem

Update from legacy to be an application using BPM Technology
Implement better workflow to be user-friendly and interactive screens 
Integrate with external system and implement existing and new interactivities

Business Solution

The automation program uses the platform capabilities of the Appian Business Process Management Suite to define the guided business process for different business units. Key capabilities include
•        Capture Input details based on Standardized User Interface with intent-driven screens & Role-Based Access  
•        Configurable Business Rules for validation and processing
•        Enable Straight Through Processing where ever possible through system integration and eliminating human touchpoints
•        Route and manage tasks based on Skill and defined Service Level Agreements
•        Automate repetitive human tasks using Robotic Process Automation
•        Ability to Analyze and Monitor the End to End Process using Dashboard and Reports
•        Ability to Incrementally Rollout business process to selective units/subunits

Technologies

Business Process Management & Automation using Appian /PEGA BPM, Oracle DB, Blue prism RPA, Visual Studio Online for Agile Management