Business Solution
The automation program uses the platform capabilities of the Appian Business Process Management Suite to define the guided business process for different business units. Key capabilities include
• Capture Input details based on Standardized User Interface with intent-driven screens & Role-Based Access
• Configurable Business Rules for validation and processing
• Enable Straight Through Processing where ever possible through system integration and eliminating human touchpoints
• Route and manage tasks based on Skill and defined Service Level Agreements
• Automate repetitive human tasks using Robotic Process Automation
• Ability to Analyze and Monitor the End to End Process using Dashboard and Reports
• Ability to Incrementally Rollout business process to selective units/subunits