On the front-end, the team used technologies like React JS and Next JS to construct dynamic web pages. These technologies allow for the creation of interactive and responsive user interfaces, making it easier for providers and commercial clients to access and use the portals.
To handle the application logic, the team chose to use Spring frameworks, specifically Spring Boot. This framework is known for its ease of use and ability to create microservices-based applications, which is essential for the agency's solution. By using Spring Boot, the team was able to quickly and easily develop the application layer of the system, ensuring that it is robust and scalable.
The customer outcomes for this case study include:
Improved healthcare outcomes for Medicaid eligible individuals: By consolidating multiple programs into a single network and targeting high-risk and high-cost individuals, the agency is able to better coordinate care and focus on the specific needs of these individuals, resulting in improved healthcare outcomes.
Streamlined access to care: The new provider and employer portals make it easier for providers and commercial clients to access and manage patient and member eligibility information, respectively. This streamlines the process of accessing care and improves overall healthcare outcomes.
Increased efficiency for providers: The provider portal allows for easy access to patient information and enables providers to better coordinate care for their patients, which results in more efficient healthcare delivery.
Improved member management for commercial clients: The employer portal gives commercial clients such as employers access to their member eligibility information, which makes it easier for them to manage the healthcare needs of their employees.